An important part of any organization’s priorities, as well as an important cate

An important part of any organization’s priorities, as well as an important category of B Corp Certification, is the consideration of added value for customers. In this assignment, you will apply what you have learned about customer expectations and consider how it can be applied to your course project, which is due in Module Seven.
Prompt
You work in the operations department at NationaliTeas, a large international corporation that manufactures and sells tea worldwide. Based on customer feedback and a push to work toward B Corp Certification, the board of directors is looking for new initiative ideas that would increase value to customers. Examples include offering product guarantees, seeking product quality certifications, monitoring customer satisfaction, and so on. You have been asked to outline two customer-focused initiatives that can be evaluated by impacted teams for feasibility.
Specifically, you must address the following:
Added Customer Value: Briefly describe the added value your initiative idea brings to customers. Use supporting evidence from course materials in your response.
Added Business Value: Briefly describe the added value your initiative idea brings to the organization. Make sure to note the impact of the added customer value on the business, and use evidence from the course materials to support your response.
Potential Resources: Identify resources that would likely be needed to complete the initiative. In this case, resources might refer to the amount of funding, the materials available, the allocation of employees and their time, and so on.
Monitoring and Evaluation: Briefly describe how the success of the initiative would be monitored over time and how you’d evaluate the criteria for success.
What to Submit
Submit this assignment as a 500- to 750-word Word document. Sources should be cited according to APA style.
An important part of any career is professional development. Professional development can consist of attending conferences, taking additional courses, reading professional texts, or earning industry credentials. Many workplaces not only encourage professional development, but also provide employees with funds to be used for this purpose. Use what you have learned about relevant credentials in your course resources to complete this assignment.
Prompt
Your manager has asked that you submit a request for professional development funds for an industry credential related to sustainability, business ethics, or operations management. Select one of the credentials covered in your course resources or a relevant credential you find online that meets your manager’s requirements. Explore the purpose, requirements, and career benefits of the credential, then complete the request using the Module Eight Assignment Template Word Document.
Specifically, you must address the following rubric criteria:
Purpose: Briefly describe the purpose of your selected credential from a business perspective. The following questions can be used to help guide your description:
What knowledge, skills, or expertise does it help recognize?
What fields or industries is it relevant to?
How widely known or recognized is it?
Requirements: Identify the requirements for earning the credential. The following questions can be used to help guide your response:
What is the financial cost for the credential?
What is an estimate of the time required to earn it?
What evidence needs to be provided to earn it, such as a portfolio, paperwork, exams, work experience, and so on?
Does the credential require renewal, and if so, how does one renew the credential?
Career Benefits: Describe the general career benefits for both professionals and organizations related to the credential. The following questions can be used to help guide your response:
How might the credential impact a job application, or the types of jobs you could reasonably apply to?
How might the credential impact your pay or expected salary for a new role?
What specialized knowledge or skills would you gain from earning the credential, and how might they benefit the organization?
Is the credential required or preferred for regulatory requirements your organization must adhere to?
What to Submit
Submit the completed Module Eight Assignment Template. Sources should be cited according to APA style.